Hi,
I paid the premium membership with paypal. It was sucessful but I still see a screen full of ads. The iphone can’t be used becuase i only see ads in the screen.
I appreciate your prompt response on this matter.
Thank you,
Orlando Molina
Hi @ojesusmp,
I’d like to clarify the situation regarding your order. We experienced an issue while processing the benefits due to a technical problem, which we believe is not on our side. We have already opened a support ticket with payment provider to investigate this matter further.
In the meantime, to avoid any inconvenience, we have manually granted all the benefits associated with your order. You should already have received an email confirming this.
Thank you for your understanding.